Privacy Policy

Privacy policy on the processing of personal data pursuant to Art. 13 GDPR


The following privacy policy is provided pursuant to Article 13 of the EU Regulation 2016/679 ("GDPR") and Legislative Decree 196/2003 and subsequent amendments and additions, ("Privacy Code"), which guarantee the protection of personal data, as well as the free movement of the same, and is intended to illustrate the processing methods and categories of personal data concerning the data subjects ("Users") who interact with the website https://buzzoole.com/ (hereinafter, the "Website").

This data will be processed by Buzzoole S.p.A., with registered office at Via Vannella Gaetani 27, 80121 Naples (NA), in its role as Data Controller (hereinafter referred to as 'Buzzoole' or 'Data Controller'), which can be contacted at the following address: customercare@buzzoole.com.

According to the above-mentioned legislation, your personal data’s processing will be based on the principles of correctness, lawfulness, relevance, transparency and protection of your privacy and rights.


1. Categories of personal data processed.
Browsing data: the Data Controller will process the User's browsing data on the Website (e.g. IP addresses, domain names of the devices used by the Users who connect to the Website), since the computer systems and software procedures used to operate this site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow the identification of Users.

This data is used for the sole purpose of obtaining anonymous statistical information on the use of the Website and to check its correct functioning, and is deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes to the detriment of the Website.

Data voluntarily provided by the User: the Data Controller will process the User's personal data that have been voluntarily provided by the User through the following ways:

  • filling in the contact form, specifically set up on the Website in the "Contact Us" section, at the following URL (https://buzzoole.com/solutions/buzzoole-suite), as well as in the section specifically managed for brand and creator requests at the following URL (https://buzzoole.com/page/contact) where the Data Controller will acquire common personal data (such as: first name, surname, e-mail address), and any other data that the User will communicate, on his/her own initiative, by means of the contact tool made available by the Website.

    The provision of such data is absolutely optional, but refusal to provide it may make it impossible to receive a reply to the information requested.

  • filling in the “Download resources” form at the following URL https://buzzoole.com/page/resources) where the Data Controller will acquire common personal data (first name, surname, e-mail address, type of company) in order to enable the User to receive the requested content on the Website.

    The provision of such data is absolutely optional, but refusal to provide it may result in the impossibility of receiving the requested content.

  • filling in the form for subscribing to the Data Controller's newsletter at the following URL (https://buzzoole.com/newsletter/it) where the Data Controller will collect common personal data (name, surname, e-mail address and company type).

    The provision of such data is absolutely optional, but refusal to provide it may result in the impossibility of receiving the requested content.

  • in the event of registration to the Platform and request for services offered by Buzzoole, after filling in the registration form on the Website, the Data Controller will acquire the data differently depending on whether the User can be classified as a Brand or a Content Creator. In regard of this processing, please refer to the relevant privacy policy.

2. Purpose and legal basis of data processing.

The Data Controller will process your personal data for the following purposes:

  • a. to enable the normal functioning of the Website and the proper provision of the service for which it is intended, as well as for the possible defence of the Data Controller in court, in the event, for example, of hypothetical offences committed to the detriment of the Website.
  • b. for the provision of the service requested by filling in the different contact forms for requesting information, subscribing to the newsletter and receiving content, present on the Website by the User. In this case, the legal basis identified is the performance of a contract to which the data subject is party and/or of pre-contractual measures taken at the data subject's request (Art. 6 (1) (b) of the GDPR).


3. Rights of data subjects

We inform you that, in accordance with current regulations, you are granted the following rights:

  • to request and obtain information about the existence of your data in the availability of the Data Controller, as well as access to such data;
  • to request and obtain the amendment and/or correction of your personal data if you believe that they are inaccurate or incomplete;
  • to request and obtain the deletion of your personal data and/or the restriction of their processing, if they are no longer necessary for the processing purposes pursued, and once the retention period indicated in the previous paragraph has expired;
  • for data processed by automated systems, request and obtain such data in a structured, machine-readable format, as well as transfer to another Data controller.
More specifically, you are granted the rights set forth in the following articles of the GDPR: 15 (Data subject's right of access); 16 (Right of rectification); 17 (Right to erasure - «right to be forgotten»); 18 (Right to restriction of processing); 20 (Right to data portability); 21 (Right to object); 22 (Automated decision making concerning natural persons, including profiling).

These rights may be exercised, in the manner, under the conditions and within the limits set out in Articles 12 and 23 of the GDPR, by writing to the Data Controller at the following address: customercare@buzzoole.com

We also inform you that in accordance with the regulations in force, you may lodge any complaints regarding the processing of your personal data with the Garante per la protezione dei dati personali (GPDP).

4. Data retention period.
Your data will be kept by the Data Controller for the period strictly necessary to achieve the purposes described above. In particular, the retention times for each purpose are indicated below:

  • a. in relation to the purpose referred to in point a), for the proper functioning of the Website, the Data Controller will retain your data for 30 days.
  • b. in relation to the purpose set out in point b), for the provision of the services requested from Buzzoole, the Data Controller will retain your data for as long as necessary for the execution of your request and until you unsubscribe from the requested service and, in any event, for a period not exceeding 10 years.


5. Means of processing and recipients of personal data.

We inform you that your data will be processed by the support of electronic means.

The data collected in this way will be processed for the above-mentioned purposes and may be communicated to persons appointed as Data Processors or Authorized Persons to Process, who are in charge of carrying out the above-mentioned processing activities, subject to appropriate instruction by the Data Controller.

The data may also be communicated to third parties, appointed as Data Processors, which the Data Controller uses to carry out the aforementioned activities. The list of Data Processors is available from the Data Controller and can be requested by contacting the following address: customercare@buzzoole.com.


6. Communication to countries outside the European Economic Area ('EEA').
Data processed in the manner and for the purposes mentioned above will not be disclosed to countries located outside the European Economic Area ("EEA").


7. Cookie
Cookies are packets of information sent by a web server (e.g. the Site) to the User's Internet browser, automatically stored on the User's computer and automatically sent back to the server each time the User accesses the Website. You can restrict or disable the use of cookies through your browser, although in this case, some features of the Websites may become inaccessible.

For further information, please read the specific Cookie Policy .


8. Data Protection Officer.
The Company has also designated, pursuant to Article 37 GDPR, a Data Protection Officer (“Data Protection Officer”, hereinafter “DPO”).

The DPO can be contacted at the appropriate e-mail address: DPO@buzzoole.com.